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Booking

Gallery

Standard apartment

Standard apartment

Comfortel. Standard apartment consists of consists of bedroom and bathroom, like every hotel...


Studio apartment

Studio apartment

Comfortel - apartments in Odessa. Picture of Studio apartment that consists of bedroom, bathroom...


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Booking

For making an application for booking apartments you need to fill in the booking form, witch you can see in the left side. In required lines the important information for quick feedback is indicated.

 

When you send us an application for booking apartments, the message that your booking form is received, will come to the indicated e-mail. As soon as possible our manager will make a contact with you. If you don’t get such e-mail, it means that we haven’t received any application for booking. Please try to do it again.

 

When our manager gets your application for booking apartments, he (or she) makes contact wit you through the e-mail or by the telephone to confirm the opportunity of booking apartments in certain period of time. After confirmation of booking the apartment you have two days for making prepayment, which gives you granite of booking certain room for certain period. The prepayment sum is agreed with you in dependence of the booking period. But it can’t be less then payment for 24 hours term.

 

  • In case if you don’t arrive to “Comortel” apartments the prepayment sum is not returned.
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  • Booking is available only for rent for 24 hours term and more longer period, but it does not extend for rent per night or day time. If you need to rent an apartment for day or night term this question is agreed by telephone in the day of moving.
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  • When the booking period is matched with holidays (New Year, Christmas, May day etc.) the prepayment sum is equal to half or to the whole sum paid for term of living.

 

For booking of our apartments you also may call us for one from telephone or mobile numbers from the page contacts or write us an e-mail: comfortel.od.@gmail.com

 

 

Methods of payment for apartments

 

  • Cash;
  • Cash transfer to our account in Ukrsibbank. We have accounts in grivna, dollars rubles and euro.
  • Online credit card payment through Raiffeisen Bank Aval. The payment is made after consultation with the parts manager.
 

 

 

Terms of cancellation:

 

  • Upon cancellation of the booking  at least 14 days before arrival full prepayment is returned minus overhead.
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  • Upon cancellation of the reservation  from 14 days to 3 days prepaid return of 50%  prepayment.  
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  • less than 72 hours – the amount paid is not returned  after  the third  night stay.

 

Note: in the case of settlement apartments other residents, regardless of the timing of cancellation amount will be refunded completely, less overhead in 10 days after the deadline booking.